Opportunity identification
Rank by ROI & complexity
Who it’s for: Shared services, finance, supply chain, customer ops.
RPA delivery & governance: UiPath, Automation Anywhere, Power Automate, ZeroBot
Workflow orchestration: approvals, SLAs, exception handling
ERP/CRM automation: SAP (IDoc/CPI), Salesforce, email/pdfs
Testing automation for business processes (→ AssureSuite)
Rank by ROI & complexity
One high-signal process; HITL where needed
Orchestrator, scheduling, monitoring, change control
Bot SLAs, logs, cost & value tracking
Hours saved/month; touchless rate; exception cycle time; license cost per bot
Yes, see ZeroBot.
Audit logs, access controls, and approvals by design.